Arbeitsgruppe Informationsmanagement
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IT-Management 2 - ITIL, IT-Controlling and Data Centers

SoSe 2014

Modulbereich: Anwendungen (Informatik MSc), Digital Media (M.Sc.), Information Systems (B.Sc.)

VAK: 03-05-H-802.02

Termin: Thursday, 10 - 12.00 am

Raum: MZH 1470

CP: 6

Die Veranstaltung findet in englischer Sprache statt.


Based on the introductory course on IT management, the students will work in groups on seminal papers and develop their own cases. The course outline of the first part is defined along the key ITIL processes. The second part of the course is concentrated on future trends in IT management (managing data centers, IT controlling and IT governance). During the sessions, the students will get help to prepare their own research.

  • Does IT Matter? Foundations of IT Management 
  • Foundations of ITSM 
  • ITIL-Framework / CMMI
  • IT Governance
  • Consumerization of IT
  • Management of BYOD and Cloud Computing 
  • Big Data, Data Warehouse, Business Intelligence
  • Outsourcing, Offshoring
  • Research methods stud.ip 


Learning outcomes

  • Students will be able to do research in advanced topics for the management of complex IT infrastructure. 
  • Students will learn about management decisions on how to run a data center
  • Students will explore options to develop a system of indicators for IT controlling
  • Students will present their research findings and write a research-based essay
  • Students will work as reviewers for the peers and learn how to review research papers

The course will be managed via stud.ip (please register!)


Prof. Dr. Andreas Breiter